How To Send Packages At Taiwan FamilyMart? Feel Free To Deliver In 24 Hours

How to send a package in Taiwan? Do you think it is very inconvenient to send the item when you are not free in the sending time? Is it inconvenient to pick up the goods delivery man sends when you are not at home?

It’s Suitable For Reading:

Someone wants to freely choose time to pick up and send items.

You can not only send the goods 24 hours a day, but also you can pick up items at the Taiwan FamilyMart in your free times.

What Should I Know First Before Sending Items?

What Personal Detailed Info We Need First?

1) Complete Name

Be sure to know the complete name of the recipient before sending items, Otherwise the recipient may not be able to receive it.

So the name I suggest it should be same as Identity Document.

And then the recipient can show it to the clerk to ensure that the package is his.

2) FamilyMart Address

Because it is store-to-store delivery, you need to know the branch of FamilyMart where the recipient wanna pick-up the items.

There are three informations to find the branch where you want to send:

  • FamilyMart Chinese address
  • Name of FamilyMart branch
  • Numbers of FamilyMart branch

If you don’t know how to find the info above, you can see the article as a reference: How Can I Know The Taiwanese Address In Chinese? Just Follow 5 Steps

Service Content Of FamilyMart Delivery

Services

  • More than 3,500 Family Mart in the 24 hours a day, each other to send and receive packages services, immediately “Inquiry Branch Of FamilyMart
  • Taiwan Island: Sending today, Receiving the day after tomorrow (except for special shops, the eve of Lunar New Year, special events)
  • Outer Island: Due to the influence of transportation and weather factors in the outer island area, the arrival time is not guaranteed, subject to actual delivery.
  • The delivery of the shipment to the designated store will send a message to the recipient for the first and third days to notify the pick-up, so that the important package will not be missed.
  • You can check the status of the shipment at any time with the shipping number, let’s immediately check the status of the shipment.
  • No received is returned: The delivery of the shipment to the pick-up shop within 7 days will be returned to the original shipping store, and will not be accepted for early return after the delivery.

Fee

  • Taiwan Island Service Price: NTD 60
  • Outer Island Service Price: NTD 100 ( Penghu, Jinmen, Green Island )
  • Claims: The maximum damage or loss of each package is NTD1,000. No improper packaging or prohibited items will be compensated.

Important Notes About Sending

1) Dimensions

Dimensions abot Taiwan Familymart delivery
a+b+c < 105 cm

The length + width + height of the goods must be <105 cm, the length of one side is <45 cm, and the weight is <5 kg.

2) Packing

  • You can bring your own packaging materials and deliver them in full package. The top and bottom should be flat and the shipping documents can be completely flat on the shipment ( size of delivery order is 18cm*8cm)
  • You can also purchase the FamilyMart for sale of packaging materials for packaging and delivery.

3) Packaging Box For Sale

Big Carton40cm*30cm*20cmNTD15
Medium Carton32cm*22cm*12cmNTD12
New Medium Carton32cm*25cm*16cmNTD12
New Small Carton25cm*18cm*12cmNTD8
Shipping Special Bag36cm*40cmNTD3

If you wanna buy shipping bag/carton, let’s speak in Chinese to FamilyMart clerk:

EnglishChinesePronunciation
I wanna buy a ___我想要買一個 ___WO SIANG YAO MAI YI GE
Big Carton 大紙箱DA JHIH SIANG
Medium Carton 中紙箱JHONG JHIH SIANG
New Medium Carton 新款中紙箱SIN KUAN JHONG JHIH SIANG
New Small Carton 新款小紙箱SIN KUAN SIAO JHIH SIANG
Shipping Special Bag 寄件專用袋JI JIAN JHUAN YONG DAI

4) Embargo Item

Embargo Itemof Taiwan Familymart delivery
image from famiport

How To Send Packages At FamilyMart In Taiwan?

step 1

How To Send Packages At FamilyMart In Taiwan?

Click the button of 店到店 ( store-to-store). ▲

Click the button of 寄件 ( sending items )

Click the button of 寄件 ( sending items ). ▲

Click the button of 確認 ( confirm )

Click the button of 確認 ( confirm ). ▲

It’s sending considerations, so you need to read the details of table1 above before sending items.

Press the button of 同意 ( agree )

Press the button of 同意 ( agree ). ▲

This is the delivery terms, because there are too many terms, I have listed some important points, basically they are the table1.

step 2

Fill in the complete name of sender and confirm it

Fill in the complete name of sender and confirm it. ▲

Enter the cellphone numbers of sender

Enter the cellphone numbers of sender. ▲

Also please fill in the complete name of recipient and confirm it

Also please fill in the complete name of recipient and confirm it. ▲

Be aware that the name is the same as the identity document of recipient, otherwise the package will not be able to ensure that the package is the recipient’s.

Fill in the cellphone numbers of the recipient, when the package is arrived at the store, the recipient will get the message

Fill in the cellphone numbers of the recipient, when the package is arrived at the store, the recipient will get the message. ▲

Fill in the branch of FamilyMart where you wanna send the items.

Fill in the branch of FamilyMart where you wanna send the items. ▲

  1. Enter the branch of FamilyMart address
  2. Enter the keyword of branch
  3. Enter the store code of branch

If you don’t know how to search the info above, you can see the article as a reference: How Can I Know The Taiwanese Address In Chinese? Just Follow 5 Steps

And I suggest you can search the store code before sending, it’s the easy way to enter the branch of FamilyMart.

step 3

After confirming the information, press the button to the next step.

After confirming the information, press the button to the next step. ▲

The picture above is the complete message you entered

The picture above is the complete message you entered. If there is no problem, print the payment bill and give your package to the clerk. ▲

How To Receive Package At FamilyMart In Taiwan?

Here I am going share the common steps of picking packages:

  1. The recipient will receive a message when the package is arrived at the designated store.
  2. Please the recipient ready for your identity document.
  3. Go to the FamilyMart and tell the clerk you wanna pickup your package, complete name, last three yards of your cellphone number
  4. Signature
  5. Receive your package successfully

If you don’t know how to tell the clerk, or how to do it, please view the article: How To In-Store Pickup in Taiwan? It’s Easy To Speak In Chinese.

There are more detailed teaching, as well as pronunciation of Chinese conversation .

Conclusion

I really think that super markets of Taiwan are very convenient, not only you can buy daily necessities, food, tickets, but also you can send packages.

Not only there is the delivery service in FamilyMart, but there is same service at 7-11 in Taiwan. If you are interested, you can refer to this article: Let Jane Share You How To Send And Receive Items At 7-11 In Taiwan

However, most people prefer to use the FamilyMart to send items compared to 7-11. Let Jane share the three advantages of the FamilyMart:

3 Reasons Why I Would Recommend This

  1. Service fee is cheaper than 7-11
  2. It is easier to send items than 7-11, and the conditions of sending are not strict.
  3. FamilyMart is also opened for 24 hours, you can pickup and deliver package at any time

If you have any question about the content of the article, please let me know in the comment below.

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17 Replies to “How To Send Packages At Taiwan FamilyMart? Feel Free To Deliver In 24 Hours”

  1. 這個大概意思是說全家便利商店24小時很方便然後有各種服務,主要是寄貨的服務嗎?我還是很敬佩英文的文章,希望有天我可以看懂你一半的英文意思。

    1. 哈哈對啊,而且我發現大家比較推全家,因為有時7-11規則有一些變動,導致每個分店的收貨門檻都不一樣,很常會無法寄

  2. 看到這篇讓我想到之前有一個外國朋友問我統聯怎麼取票,便利商店在POS機上的各項功能很方便,但對於不知道又不會操作的人真的很可惜,這對他們的幫助真的很大。

    1. 真的超商的機台功能都很完善方便,的確像你說的,很多人不知道該怎麼操作,尤其是外國朋友,導致會錯失很多方便的服務! 謝謝你的鼓勵與回應 🙂 希望我可以持續寫文章幫助外國朋友

  3. 全家的店到店真的很方面!!!而且操作蠻簡單的,不過我覺得全家系統很容易當機…(可能運氣比較差~每次寄都當)哈哈

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