Let Jane Share You How To Send And Receive Items At 7-11 In Taiwan

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In fact, many people should not know how to use the store-to-store delivery service at 7-11, including Taiwanese.

If you can’t pick up your items because there’s no mailbox at home, it will not only help you pick up the goods at your time, but also make it easy to send items what you wanna mail.

So now let Jane Teach You How To Mail And Receive Items At 7-11 In Taiwan.

(Important) What Should I Know First Before Sending Items?

We have to make sure notes before sending items, or items will be refused to send.

Therefore, there are the lists below I think they’re important, hope there’re helpful for you.

What Personal Detailed Info We Need First?

1) Name

When we wanna send items, Name Of Sender And Recipient are very very important, or you might can’t mail/receive items successfully.

So the name I suggest it should be same as your ID card.

After picking up packages at 7-11, you should be show your ID card to the clerk, to make sure that the item is yours.

2) 7-11 Address

Just I have said above, we can use store-to-store delivery service at 7-11, so we need to know the 7-11 details where you wanna send first.

Such as:

  1. 7-11 Chinese address
  2. Name of 7-11 branch
  3. Numbers of 7-11 branch

If you don’t know how to find the info above, you can see the article as a reference.

→ How Can I Know The Taiwanese Address? Just Follow 5 Steps

Service Content Of 7-11 Delivery

Service And Fee

  • Send at the store, picks up at the other store.
  • Taiwan Island Service: price NTD60, sent today (before 17:00), receive the day after tomorrow (after 12:00)
  • Outlying Island Service: starting from 2019/5/21, the price is NTD140
  • Outlying Islands: Penghu, Jinmen
  • The detailed location and cost are as follows:

( If you are viewing on your phone, swipe right to view the full form →)

Delivery LocationCostDetails
Taiwan → PenghuSpecial Price NTD100Send today (before 17:00), take the third day (including today)
Penghu → TaiwanSpecial Price NTD100Send today (before 17:00), take the fifth day (including today)
Penghu → PenghuNTD140Send today (before 17:00), take the fifth day (including today)
Penghu → JinmenNTD140Send today (before 17:00), take the sixth day (including today)
Taiwan → JinmenSpecial Price NTD100Send today (before 17:00), take the fourth day (including today)
Jinmen → TaiwanSpecial Price NTD100Send today (before 17:00), take the sixth day (including today)
Jinmen → JinmenNTD140Send today (before 17:00), take the seventh day (including today)
Jinmen → PenghuNTD140Send today (before 17:00), take the sixth day (including today)

*Arrival time: Because the outlying island traffic is affected by the weather, the actual delivery operation shall prevail, and the arrival time is not guaranteed.

Important Notes About Sending And Receiving

Because there are many details about policies of 7-11 delivery here, and I have no found English version, I just only can share few list I think there’s important.

Send:

Please fill in the sender and the recipient’s “real name matching the ID Card” to ensure the rights of both parties.

Pick-up:

The pick-up person should inform the clerk of the real name and show the Identity Document with the photo.

And then “signature” on the receipt to receive the goods.

Identity Document:

ID card, driver’s license, military ID card, passport, health insurance card, residence permit, identification card, student ID card.

In order to ensure the rights of both parties, if the picker does not show the ID Document or refuses to sign, the store will not be able to provide pick-up service.

After The Shipment/Receipt Transaction Is Completed:

You cannot cancel the shipment or exchange, refund, or return the goods; the sender cannot request the goods to be returned in advance after sending the mail.

If there is any cancellation or replacement, you must notify pick-up person yourself to let him return the original delivery to the store.

The Scope Of Sending

The scope of SendingIs as follows ( if the inconsistency will not be able to provide the receiving service):

1. Volume: The longest side of the volume ≦ 45cm; length + width + height Total ≦ 105cm; weight ≦ 5kg.

2. Package:

  • No packaging service is available in the store, please pack it yourself.
  • Items can be packed with your box and should be fully packed ( the goods are not exposed )
  • Up/down should be flat and delivery slip should be completely flat on the goods ( The delivery slip size is 10*14cm )
  • You can buy:

( If you are viewing on your phone, swipe right to view the full form →)

NameReference PictureSizePrice
Shipping Special Bag

Taiwan 7-11 shipping bag

40*30cmNTD3/per
Small Carton For ShippingTaiwan 7-11 shipping carton

Flat: 26*32*0.3cm

Solid: 22*10*14.5cm

NTD5/per
Shipping Box ( Small )Taiwan 7-11 shipping box (small)25*18*10cmNTD8/per
Shipping Box ( Mid )Taiwan 7-11 shipping box (mid)32*25*15cmNTD12/per
Shipping Box ( Big )Taiwan 7-11 shipping box (big)35*30*30cmNTD18/per

If you wanna buy shipping bag/box, let’s speak in Chinese to 7-11 clerk:

( If you are viewing on your phone, swipe right to view the full form →)

EnglsihChinesePronunciation
I wanna buy a ___我想要買一個 ___WO SIANG YAO MAI YI GE
Shipping Special Bag 寄件專用袋JI JIAN JHUAN YONG DAI
Small Carton For Shipping寄貨小紙箱JI HUO SIAO JHIH SIANG
Shipping Box ( Small )小的寄件箱SIAO DE DI JI JIAN SIANG
Shipping Box ( Mid )中的寄件箱JHONG DE DI JI JIAN SIANG
Shipping Box  ( Big )大的寄件箱DA DAI DE DI JI JIAN SIANG

3. Sample image that does not conform to the shipping package specification:

Sample image that does not conform to the shipping package specification

Actually the fourth point: don’t use 7-11 service bag, I’m still confused.

Because there’re selling shipping bags at 7-11, why we can’t use it?

I will contact 7-11 service to make sure what it means.

4. Embargo item:

  • Cash, securities, show tickets, gift certificates
  • Fragile goods
  • Fresh fruits and vegetables, fish food, low temperature or constant temperature control products
  • Limited non-replicable, important documents
  • Living animals and plants
  • Personal medicine
  • Valuables such as precision instruments and home appliances
  • Chemicals, liquids
  • Illegal embargoed goods

How To Mail Items At 7-11 In Taiwan?

There are three ways to help you send items in 7-11:

  1. Using ibon machine directly at 7-11
  2. Using on ibon App off mobile phone
  3. Using on ibon web of computer

And I will introduce two methods here: using ibon machine and using ibon App

Using Ibon Machine Directly At 7-11 In Taiwan

step 1

▼ Use the Ibon machine at 7-11 and mail items by clicking the button below.

How To Send And Receive Items At 7-11 In Taiwan
Use the Ibon machine at 7-11
Use the Ibon machine at 7-11 and send items
taiwan ibon delivery
taiwan delivery to send items

step 2

▼ Fill in the value of item, just only can be sent from NTD1 ~ NTD1000.

 Fill in the value of item

If more than the value is recommended, use another way to send.

If there is a problem, it will only be compensated by the value of NTD1000. So it should be more noted.

step 3

▼ Fill in info of sender and recipient.

Name should be complete, or you can’t pick up your items.

Fill in info of sender
Fill in cellphone of sender
Fill in info of recipient.
Fill in cellphone of recipient.

step 4

▼ Choose the 7-11 address you wanna send

Choose the 7-11 address you wanna send

▼ Choose the branch of 7-11 whether you wanna send.

Choose the branch of 7-11 whether you wanna send.

step 5

▼ After checking the detailed info, press the button to the next step.

After checking the detailed info, press the button to the next step

▼ Press the button to agree terms of service.

Press the button to agree terms of service.

▼ Choose the list you wanna send.

Choose the list you wanna send.

step 6

▼ Wait for your receipt, give it to the clerk, and then pay it.

Wait for your receipt, give it to the clerk, and then pay it.

▼ Finally, you can put the delivery slip of 7-11 on the product and then you can finish it.

you can put the delivery slip of 7-11 on the product and then you can finish it.

Using Ibon App Help You Send Your Items Easily

step 1

▼ Download ibon app and apply for account

Android: Click here to download ibon app

IOS: Click here to download ibon app

Download Taiwan ibon app and apply for account
apply for ibon account

▼ Fill in your info, and get the verification code from your cellphone

Fill in your info, and get the verification code from your cellphone

▼ And then set your password to register

And then set your password to register

step 2

▼ Press the button “寄件” to prepare for sending your items

Press the button "寄件" to prepare for sending your items

Fill in your detailed info, and also make sure that the name ( sender and recipient ) should be complete.

Fill in your detailed info, and also make sure that the name ( sender and recipient ) should be complete.

step 3

▼ Choose the branch of 7-11 you wanna send.

Choose the branch of 7-11 you wanna send.

There’re 3 ways to choose branch of 7-11.

  1. Fill in 7-11 address directly
  2. Fill in name of 7-11 branch
  3. Fill in numbers of 7-11 branch

You guys also can see the article for reference ▼

How Can I Know The Taiwanese Address? Just Follow 5 Steps

step 4

▼ Make sure that your details are correct.

Make sure that your details are correct.

▼ After checking, press the button to send the details and to view info of payment.

After checking, press the button to send the details and to view info of payment.

step 5

▼ Please note the expiry date of payment and then go to 7-11 using ibon machine.

Please note the expiry date of payment and then go to 7-11 using ibon machine.

▼ See the steps of using ibon machine above, and press the other button “代碼輸入” to enter your sending code.

See the steps of using ibon machine above, and press the other button "代碼輸入" to enter your sending code.

▼ Also after getting the receipt, you should be pay it and get the delivery slip of 7-11.

Also after getting the receipt, you should be pay it and get the delivery slip of 7-11

▼ And then stick on your items.

And then stick on your items.

How To Receive Items At 7-11 In Taiwan?

There is the steps for receiving items at 7-11 in Taiwan:

  1. Receive the message about items have been arrived at 7-11
  2. Prepare for your ID card
  3. Go to 7-11 and tell the clerk you wanna pickup your package
  4. Tell to the clerk last three yards of your cellphone number and your complete name
  5. Signature
  6. Receive your package successfully

If you wanna know more details and how to speak in Chinese, please view the article for reference.

→ How To In-Store Pickup in Taiwan? It’s Easy To Speak In Chinese.

Conclusion

I think that the 7-11 mailing in Taiwan is very convenient, and the operation is actually not very difficult.

However, you need to confirm the 7-11 address and packaging you want to send beforehand.

The rules for sending at 7-11 have been modified several times.The above is the latest news that I have integrated for you. If there is any change, I will update it anytime. Hope it can help you.

Not only 7-11, but also there is the same service at FamilyMart in Taiwan, and the price is more cheaper. If you are interested, you can refer to the article: How To Send Packages At Taiwan FamilyMart? Feel Free To Deliver In 24 Hours

3 Reasons Why I Recommend 7-11 Delivery

  1. Due to the convenience store 24h service, you can send goods at any time.
  2. The delivery process is not too difficult.
  3. If you don’t know how to operate, there will be a clerk who will help.

If you have any question about the content of the article, please let me know in the comment below.

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Jane.

21 Replies to “Let Jane Share You How To Send And Receive Items At 7-11 In Taiwan”

    1. thanks for your encouragement!! I’m very appreciated 🙂
      It’s my pleasure to help you, if you have any question, I’m glad to help you as possible as I can.

        1. hi, if you wanna send money to the bank account, I recommend you can use Atm to transfer money directly, because there’s only payment in ibon.

  1. 雖然知道但都沒用過XD感謝版主超詳細的圖片教學~
    原來門票跟禮券也不能寄,第一次聽說!(話說google翻譯 發音的部分好有趣哈哈)

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