Last Updated on
Many Taiwanese buy online through momo shop. It’s the second largest online shopping in Taiwan.
Actually all you can find here. But I had reserch by google , it did not provide the English version of the service.
So I had spent time translating the process of ordering into English.
Maybe it’s not great that I translated , please forgive me. But I hope this can help you. First of all, I have a few steps to introduce you one by one.
Click the button to register momoshop ▼
Choose the way to login ▼
I take google as an example ▼
Fill in you information ▼
Introduce Momoshop Homepage
Congratulation! You have registered already. Let me introduce you to hompage of momshop web. ▼
How To Buy On Momoshop In Taiwan?
Find the product you wanna buy, select shipping method you want, and add it to cart. ▼
- Product description & Variation：You can turn the product introduction into English through google translation, and see more detailed description and product image on web below.
- Payment methods：Taiwan online shopping has a lot of payment methods, such as using credit cards, bank transfer, cash on delivery, etc. How to choose, how to pay, I will detail in the following.
- Shipping methods：Momoshop has two shipping methods：home delivery and pick-up at the store. Remember to choose the shipping way you want here.
- Add to cart：After selecting the product variation, quantity and shipping method you want, please add it to the shopping cart.
1. Home delivery
If you choose home delivery, you can see that there are special discount below. Choose according to your needs and press the button to check. ▼
2. In-store pickup
If you choose pickup at store, you have to meet 399NTD. ▼
Fill in detail information ▼
Choose the address of store if you pickup at store. If you don’t know the Taiwanese address , you can refer to this article ▼
Select payment method ▼
I will introduce you five payment methods that I will use：
1. 信用卡 (一次付清)：Credit card ( paid in one lump sum )
2. 信用卡 (分期付款)：Credit card ( installments)
You can see the article for references: 5 Tips You Have To Know: Using My Visa Debit Card In Taiwan
Note：Do not check the option to remember your credit card details on the online shopping site.
It may be inconvenient to input your information each time you pay, but it’s a lot safer than when your phone gets stolen and someone gets hold of your confidential data.
3. 貨到付款： Cash on delivery
If you choose home delivery, pay attention to the delivery company contact with you.
If you choose in-store pickup, you should pay attention to seller inform you when goods are arrived, then pay and pick up the goods at the store.
4. 7-11 ibon付款：Pay through 7-11 ibon machine
You will get 12-code 7-11 ibon payment number, please write down the number and go to 7-11 ibon to print payment form.
Remember that you need to pay amount within within 2 days.
If not, the order will be cancelled automatically. If you wanna pay by 7-11 ibon, you can click here and press ibon付款 → 2. 超商ibon付款操作步驟
5. ATM轉帳：Transfer money by ATM
You will get the bank account number, remember that you need to pay amount within the payment deadline!
How to check or cancel my momoshop order?
Check my order ▼
We can see the delivery schedule of your order. ▼
Press the button of cancel after you select the product you wanna return. ▼
Choose reason of canceling order and confirm to cancel. ▼
- 想要或已購買類似產品：I have purchased similar products
- 尺寸版型不合/顏色不喜歡：Size does not match / Color does not like
- 比價後價格偏高：High price after comparing
- 欲享用優惠折扣重新訂購：Want to re-order with discounts
- 對商品有疑慮：I have doubts about the goods
- 無法依指定時間到貨：Unable to arrive at the specified time
- 操作錯誤：Operation error
- 廠商無貨通知取消：Seller has no quantity and informs me to cancel
If this notice appears, it means : the goods have been shipped, and if the shipping company contacts with you, please reject the goods. ▼
What should I notice when shopping on momo?
- Payment and pickup must be completed within deadline. If not, the order will be cancelled automatically.
- If you have many history about ordering but not picking up, it will affect your eligibility to order goods for maintain other customer rights.
- If you have not received the “E-mail and message” notification of the arrival of the store! It maybe that the phone number and E-mail you filled is incorrect.
- If you have not received the notification after confirmation, please contact with “Customer Service”.
The above is the process of my general purchase.
Maybe you will encounter some problems and need help. You can view here and translate it into English by using google or contact with “Customer Service”. ▼
- Delivery / View schedule of product
- Edit order information
- How to check pay / Refund
- How to login
- Promotion / Catalogue
- Bonus / momo-coin / Coupon
- Product shopping tips
- Invoice / Sending
- In-store pickup guide
- Web operation
Contact with “Customer Service”. ▼
If you have any question about the content of the article, please let me know in the comment below.
If you like my article, please share it to your friends and Follow My Facebook to get the first-hand news, teaching, and offers!
Jane has setted a new group, welcomed to join in - Taiwan Coupons & Promotions
And please do not copy all the contents of my article on other website to ensure my copyright, thanks.